Performance Monitoring and Quality Teaching and Research in Private Universities in Uganda

Juliet Atwebembeire, John.C.S. Musaazi, Proscovia Namubiru Sentamu, Paul N. Malunda

Abstract


This study assessed the influence of performance monitoring on quality teaching and research in private Universities in Uganda. Specifically, the study investigated how performance tracking, performance reviews, performance dialogue, and consequence management influence quality teaching and research. A positivist approach and cross sectional survey design were adopted for the study. Four chartered private Universities were selected using disproportionate stratified random sampling, basing on the foundation status.  Data were collected from 181 lecturers, 5 Deans, 23 Heads of Department, 3 Quality Assurance officers, 3 Senior Officers from the National Council for Higher Education (NCHE) and 39 Student Leaders using a questionnaire, interviews, documents reviews and observation methods. Descriptive statistics and regression analyses, collaborated with content analysis were used to analyze the data. Study findings revealed a positive contribution of performance monitoring to quality teaching and research. The study concluded that staff performance monitoring practices in private universities are coercive and unsustainable in enhancing quality teaching and research. Therefore, the authors recommend that managers in the sampled private universities should use a variety of participatory-oriented performance monitoring mechanisms where targets are agreed upon, constructive feedback is provided on staff performance and staff are rewarding based on performance reviews.

https://doi.org/10.26803/ijlter.17.10.5


Keywords


Performance monitoring, quality teaching, quality research, private universities

Full Text:

PDF

References


Abang, A.M., May-Chiun, L. & Maw, K.L. (2009). Human Resource Practices & organizational Performance. Incentives as Moderator. Journal of Academic Research in Economics, 1(2).

Amin, M., Ismail, W.K.W., Rasid, S.Z.A. & Seleman, R.D.A. (2014).The impact of human Resource Management practices on performance: Evidence from a Public University. The TQM Journal, 26 (6), 125-142.

Armstrong, M. (2009). Human resource management practices. 11th Ed. Kogan page. London.

Baryamureeba, V. (2016). Without Makerere University, Uganda National Research Agenda is dead. Daily Monitor Newspaper 16th December 2016

Biruk, S. H. (2014). Quality management of education in Ethiopian public universities. Thesis Submitted for the Degree of Doctor of Education at the University of South Africa.

Bogt, H. J., & Scapens, R.W. (2012). “Performance Management in Universities: Effects of the Transition to More Quantitative Measurement Systems.†European Accounting Review 21(3): 451–97.

Chuan, C.L. & Heng, R.K.K. (2014). Students’ Evaluation on Teaching Performance of Teacher Education Lecturers. Retrieved from http://online library. Wiley .com 4 November 2017

Cheng, C.Y. & Tam, W.M (1997) Multi Models of Quality in Education. Quality Assurance in Education, 5(1), 22-31.

Deming, W. E. (1986). Out of Crisis. Cambridge: Cambridge University Press.

Douglas, J. Douglas, A. & Barnes, B., (2006). Measuring student satisfaction at a UK University. Quality Assurance in Education. 14(3) 251-267.

Hénard. F. & Roseveare. D. (2012). Fostering Quality teaching in Higher education: policies and Practices. An Institutional Management of Higher Education (IMHE) guide for Higher Institutions. OECD.

Hyuha, M. (2017). On Uganda's Decaying Education System Top story. Accessed at www.https:/ugandaradionetwork.com on 23rd December 2017

Karemire, D.M. (2013). Human Resource Management Practices and Efficiency of Lecturers in Public and Private Universities in Central Uganda. PhD dissertation. Makerere University.

Kasozi, A.B.K (2003). University education in Uganda: Challenges and opportunities for reform. Kampala: Fountain Publishers.

Kyaligonza, R. (2010). Correlates of research output: the case of public Universities in Uganda. Unpublished. Dissertation PhD thesis. Makerere University

Mahmood, S. T. (2011) Factors Affecting the Quality of Research in Education: Student’s Perceptions. Journal of Education and Practice. Vol 2, No 11&12. Accessed at www.iiste.org on 3 March 2017.

Malunda, P. (2017). Teacher Support Systems and Quality of Pedagogical Practices in Public Secondary Schools in Uganda. PhD Dissertation. Makerere University.

Malunda, P., Onen, D, Musaazi, J.C.S & Oonyu, J. (2016). Teacher Evaluation and Quality of Pedagogical Practices. International Journal of Learning, Teaching and Educational Research, 15(9), 118-133

Mamdani, M. (2007). Scholars in the marketplace. The dilemmas of neo-liberal reform at Makerere University 1989-2005. Cape Town, 8000, South Africa.

McCormack, J., Propper, C. & Smith, S. (2013). Herding cats? Management and University Performance. The Economic Journal. 124(578) F534–F564

Musaazi, J.C.S. (2013). Educational Planning: Principles, Tools and Applications in Developing Countries. Makerere University Printery. Kampala.

Nabaho, L. (2017). Quality Assurance of Teaching at Makerere University in Uganda: Internal Stakeholders’ Perspectives and Current Practices. PhD dissertation. Makerere University.

Nadiri, H., Kandampully, J., & Hussain, K. (2009). Students' perceptions of service quality in higher education. Total Quality Management & Business Excellence, 20 (5), 523-535

National Council for Higher Education. (2016). The State of higher education and training in Uganda. A report on Higher education delivery and institutions. NCHE. Kampala.

National Council for Higher Education. (2014). Quality assurance frame work for Universities and the incensing Process for Higher Education Institutions. NCHE. Kampala.

National Council for Higher Education (2013). Quality assurance frame work for universities and other tertiary institutions. NCHE. Kampala

National Council for Higher Education. (2010). The state of higher Education and training in Uganda. A report on higher education delivery and institutions. NCHE. Kampala.

National Council for Higher Education. (2011a). Quality assurance frame work for Universities and other tertiary institutions. NCHE. Kampala.

New Vision reporter (2011). There was no Reason for the Strike at Makerere. New Vision 28th April 2011.

Ochwa-Echel, J. (2016).Private Universities in Uganda: Issues and Challenges. International Journal of education and social science. 3(3), 7-18

OECD. (2014). Learning our lesson: Review of Quality Teaching in Higher Education. Accessed at: http://www.oecd.org/edu/imhe/qualityteaching on 17th March 2017

OECD. (2007). Education at a Glance 2007. OECD indicators. Accessed at www.oecd.org/education/skills-beyond-schoo/39313286 on 21st June 2016.

Owolabi, S.A & Makinde, O.G. (2012). The effects of strategic planning on corporate Performance in University education: A study of Babcock university. Arabian Journal of Business and Management Review, 2(4), 27-44.

Åžencana, H., & Karabulutb, T.A (2014). Monitoring of Educational Performance Indicators In Higher Education: A Comparison of Perceptions. Educational Sciences: Theory Practice.15 (2), 359-376

Spooren, P., Brockx, B., & Mortelmans, D. (2013). On the Validity of Student Evaluation of Teaching: The State of the Art. Review of Educational Research, 83 (4), 598-642.

Spooren, P. & Mortelmans, D. (2006). Teacher professionalism and student evaluation of Teaching: Will better teachers receive higher ratings and will better students give higher ratings? Educational Studies, 32 (2), 201–214.

Rwahire, S. (2017). How Ugandan Universities can improve their Rankings. The New Vision 19th June 2017.

Tibenderana, P.K. (2013). Modernization of University education in Uganda. Prescription for Progress. Makerere University Printery. Kampala.

UNESCO. (2014). UNESCO Education Strategy 2014-2021. Accessed at www.unesco.org/open- access/terms-us-ccbyncnd-en on 22nd march 2017

Yeoh, S.F., Ho, J.S.Y. & Chan, B.Y.F. (2012). Student evaluation of lecturer performance among private University students. Canadian Social Science, 8(4), 238-243.

Waal, A.A. D. (2007). Strategic Performance Management. A managerial and behavioral approach. Palgrave Mackmillan. New York, NY.

Zenawi, Z. (2012). Evaluating Teaching Quality in Higher Education: A Focus on Students’Learning Experiences. Published PhD thesis, Centre for Educational Training and Assessment Research.

Zepeda, S. J. (2010). Instructional Supervision: Applying tools and Concepts. 3rd Ed, New York. Eye Education.


Refbacks

  • There are currently no refbacks.


e-ISSN: 1694-2116

p-ISSN: 1694-2493